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Welcome to ELIANTO Malaysia, offering you one stop natural skin care and beauty products

Return / Exchange

  1. We do our best to ensure that our products are free of any manufacturing defects and in good condition before delivery. We strictly do not allow any returns or refund of the purchased orders.
  2. However, returns can be allowed on case to case basis and under the sole discretion of the special panel of the Company only, within 3 days of receiving the products.
  3. Any special cases, problems, any issues with products upon received, proof of picture of products, packaging and parcel is required for any action to be taken. No proof of picture will not be entertained. 
  4. Upon approval of such matter stipulated under clause 8.2, Products are to be returned in compliance of the below:-
    1. All items must be returned in their original condition with all tags attached. Item must be returned in their original packaging including undamaged boxes;
    2. We are unable to accept returns without boxes or with scratched surfaces.
    3. Only returns via courier service are accepted, as we do not honour any walk-ins.
  5. Refunds will be made by means of credit storing in the form of voucher which will be e-mailed to you. We strictly avoid refunding cash values.
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