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Welcome to ELIANTO Malaysia, offering you one stop natural skin care and beauty products

Privacy Policy

We adhere to always carry out the best way possible to ensure the privacy of all our registered users collected information as outlined below.

We have developed this Privacy Policy to inform you about how we will collect, hold, use, and disclose personal information, how individuals can gain access to personal information held by us and how an individual may enquire about how we deal with personal information. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.

We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected. When such information or detail is in no need, it will destroy or dispose of the same in a much secured manner possible.

Our Privacy Policy is strictly for our registered account users only. You can visit our Site as a guest which you will be an anonymous visitor to us and any of your breached data will not make us to be liable.

The outlined Privacy Policy fully complies with all the relevant laws and acts practised in Malaysia and to the best practice of the industry. 

Collection of Personal Information

All collected information from our users will only be disclosed within our corporate group, our affiliates and certain limited third party for the use include but not limited to delivery purpose, status update purpose, order processing purpose, administration purposes and to provide service and product information purpose.

To avoid ambiguity, administration purpose of your account will include the use of provided information to verify and to effect transactions of payments as outlined in the Terms and Conditions, keeping track of your use of our Site and providing you with information that are deemed fit to be highlighted to you which we trust that is not objected by you at any time.

You are obliged to provide us with the accurate possible information and such information must not be misleading which you take full responsibility to time to time update and inform us of any changes thereafter.

History of your visit and order purchase will be stored in our Site for a limited time only which is obtainable by logging in to your registered account on the Site.

Personal Information Security

We always ensure that all information collected in our Site will be secured and safely stored by restricting any unrelated third parties access, maintaining the up to date software to prevent unauthorised access and using the best system possible to secure the details in processing your payments.

You should also ensure that the use of our Site from your end is in accordance with all the secured manner possible in which we are not to be held liable for any occurrences through the default from your part.

Disclosures

We will not disclose the obtained information to any third party unless otherwise stated in this Privacy Policy. In any exceptional situation, we may be required to disclose your personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes.

Any issue in breach of disclosure should always be referred to any existing alternative dispute resolution process before proceeding to litigation upon failure of such alternate process.

Collection of Computer Data

For certain analysis and evaluation purpose, some of your browsers information will be automatically recorded by us where we ensure that it will not be used in association with other personal details.

Revision of Privacy Policy

We always reserve the full rights to revise and amend the Privacy Policy whenever we feel necessary and it is deemed to be in immediate effect once it is published on our Site.

Enquiries and Complaints

You may refer to our customer care department for any enquiries or complaints with regard to the use of our Site, product and services and also breach of this policy.

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